Payment Policy
Last updated: April 8, 2026
At Ruth & Eliza, we are committed to providing a safe and secure shopping experience for all our customers.
Secure Payments
Our website uses Secure Sockets Layer (SSL) encryption (128-bit security) to ensure that all personal and payment information is protected.
SSL technology encrypts sensitive data such as passwords and payment details during transmission. This helps protect your information from unauthorized access.
You can verify this security by looking for the lock icon in your browser address bar and the “https://” prefix in the website URL.
All transactions made on our website are processed through secure payment gateways.
Accepted Payment Methods
We accept the following payment methods:
Visa
Mastercard
Apple Pay
Google Pay
Shop Pay
All payments are processed securely through our payment providers.
Currency
All prices on our website are displayed in USD (United States Dollars).
For more information about delivery times and shipping, please refer to our Shipping Policy.
PCI Compliance
Our payment providers comply with the Payment Card Industry Data Security Standard (PCI DSS). This global security standard helps ensure that your payment information is handled securely and reduces the risk of fraud.
Payment Information
Your full card number is never accessible to us.
Once your payment is completed, we can only see:
your billing information
your shipping information
order details
the last four digits of your card
This ensures that your payment information remains secure at all times.
Privacy Protection
We respect your privacy and take the protection of your personal information seriously.
We do not sell, rent or share your personal information with third parties, except as necessary to process your order or as described in our Privacy Policy.
For more information about how we collect and use your personal data, please refer to our Privacy Policy.
Contact Information
Store name: Ruth & Eliza
Company name: PK Global Ventures LLC
Company Address
8 The Grn Ste A
Dover, DE 19901-3618
United States
Warehouse Address
409 Northdown Dr
Dover, DE 19904
United States
Phone: +1 251 373 4938
Email: support@ruth-eliza.com
Contact Page: ruth-eliza.com/pages/contact
Customer Support Hours
Monday to Friday | 9:00 AM – 5:00 PM (ET)
Weekends | 11:00 AM – 4:00 PM (ET)
We aim to respond to inquiries within 24 hours.